The E-motional Economy
Consumers are becoming obsessed with how everything makes them feel. From tracking their steps to monitoring their mindfulness, people have raised their personal awareness across all areas of their lives....Read more
Products
The Flat Age Society
One of the most seismic, impactful demographic global shifts is under way. In this decade, the global population of elderly consumers is set to increase by 200m, and is expected...Read more
The Future Consumer Bundle
From Gen Z to Gen Alpha, brands must embrace these future consumers if they wish to succeed in the years to come. Our Future Consumer Reports Bundle unlocks the key...Read more
The Future of Business Bundle
Discover our new Future of Business Bundle and harness the potential of the future as we look to move beyond purpose-washing, become more and more reactive and embrace a wider...Read more
The Future of Experience Bundle
For brands and retailers, our Future of Experience Reports Bundle provides a guide to the key trends, case studies and strategic implications for in-store, online and phygital user experience in...Read more
The Future of Service 2017
Today’s always-on customers demand seamless service, but the gap between their expectations and retailers’ responses is widening. As interactions become faster and shallower, brand loyalty is increasingly hard-won. Our Future...Read more
The Future of Service 2017 Report
Genuinely sustainable strategies for success in the long term Overview New thinking is urgently required as today’s on-demand culture continues to redefine everyday expectations. How can brands create meaning...Read more
The Future of Service Report 2017
From New Intimacy Offers to Sharing Economy Tactics, get to know the trends that will shape the lifestyle industries. Overview New thinking is urgently required as today’s on-demand culture continues...Read more
The Great Acceleration : Macrotrend Collection 2021
The Covid-19 pandemic hasn’t just changed the world, it has accelerated the ways in which we engage with it and the technologies we use to do so. We are witnessing...Read more
The Great Acceleration On-demand Collection
The Covid-19 pandemic hasn’t just changed the world, it has accelerated the ways in which we engage with it and the technologies we use to do so. We are witnessing...Read more
The Immortal Brand
Brands and consumers are no longer satisfied by instantaneous gratification. Can we really plan in years, decades – even centuries? Seven years on from the start of the global financial...Read more
The Innovation Debrief Report
The Metaverse Bundle
How can your brand or business utilise the metaverse for good? Discover our Metaverse Bundle and unpack key trends guiding the evolution of entertainment in the metaverse and how we...Read more
The New Female Consumer
She’s Millennial. Educated. Affluent. Confident. Optimistic. And Sorted. She will rise to the top of her company or start her own. She embraces community – online and offline. With her...Read more